Questions, answered straight.

Yes — 24 hours a day, 7 days a week, including weekends and holidays. Heating, cooling and refrigeration emergencies don't keep business hours, so neither do we. When you call, you reach us, not a voicemail that gets returned Monday.

Yes. Aspen Air Conditioning & Refrigeration is a licensed, bonded and insured Nevada contractor — License #0092214. We're happy to provide license details with any quote.

The company opened two years ago, but the people behind it have more than 20 years of hands-on HVAC and refrigeration experience. You get the responsiveness of a hungry young company with the skill of trade veterans.

We diagnose the situation, explain it in plain English, and give you upfront pricing before any work begins — no surprises on the invoice.

We serve the entire Las Vegas valley across Las Vegas — including Las Vegas, North Las Vegas, Henderson, Summerlin, Spring Valley, Paradise and Sunrise Manor.

Yes. We do residential HVAC (homes, condos, townhomes) and commercial work (rooftop units, restaurants, retail, offices), plus commercial refrigeration like walk-in coolers, reach-ins and ice machines.

It depends on the system's age, the cost of the fix, and how it's been maintained. As a rule of thumb: if the unit is over 12–15 years old and the repair costs more than a third of replacement, replacing usually wins long-term. We'll give you both numbers honestly and let you decide.

At least once a year, ideally in spring before the first heat wave. Vegas summers push equipment harder than almost anywhere in the country — a $0 problem caught in April is often a $500 emergency in July.

Call us immediately — refrigeration failures are time-sensitive and product loss adds up by the hour. While you wait: keep the door closed as much as possible, and move the most sensitive product to any working unit you have.

Yes, for both homes and businesses. Residential tune-up plans keep your system efficient and catch problems early. Commercial maintenance contracts include scheduled service and documentation for your records.